本地通退款政策 / Refund Policy

Effective date: 2026-09-14 · Last updated: 2026-09-14

1. 概述 / Overview

本政策适用于本地通（www.bdtgo.vip）的所有付费订阅。订阅为数字服务，一经开通即视为接受本退款政策。
This policy applies to all paid subscriptions of LocalTong (www.bdtgo.vip). Subscriptions are digital services; by subscribing you accept this refund policy.

2. 一般规则 / General Rule

数字订阅服务原则上不支持退款。取消订阅后，当前已支付周期仍有效至到期日，不再续费。
Digital subscriptions are generally non-refundable. After cancellation, your already-paid period remains valid until its end date, and no further charges are made.

3. 可退款情形 / Eligible Refund Cases

因平台自身故障导致服务连续 72 小时以上无法使用的，可申请按比例退款或等值权益补偿。
If the service is unavailable due to platform failure for over 72 consecutive hours, you may apply for a pro-rated refund or equivalent compensation.

重复扣款、金额错误等账单异常，可申请全额退还多收部分。
Duplicate or incorrect charges may be fully refunded for the overcharged amount.

4. 申请方式 / How to Apply

请在扣款之日起 30 天内，通过以下方式提交退款申请，并附上您的账号、订单号与问题说明：
Submit a refund request within 30 days of the charge via:

Email: support@bdtgo.vip

我们将在 7 个工作日内审核并回复处理结果。
We review and respond within 7 business days.

5. 联系我们 / Contact